PRIVACY POLICY as of 1/1/2023
WHAT KIND OF INFORMATION DO WE COLLECT?
We receive, collect, and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.
HOW DO WE COLLECT INFORMATION?
When you make a transaction on our website, as part of the process, we collect personal information that you provide to us, such as your name, physical address, and email address. Your personal information will be used only for the specific reasons indicated above.
WHY DO WE COLLECT SUCH PERSONAL INFORMATION?
We collect such personal and non-personal information for the following purposes:
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To provide and operate the Services;
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To provide our users with ongoing customer support and technical support;
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To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
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To create aggregated statistical data and other aggregated or inferred non-personal information that we or our business partners may use to provide and improve our respective services;
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To comply with applicable laws and regulations.
HOW DO WE STORE, USE, SHARE AND DISCLOSE THE PERSONAL INFORMATION OF OUR WEBSITE VISITORS?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW DO WE COMMUNICATE WITH VISITORS TO OUR WEBSITE?
We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws and any agreements we may have with you. For these purposes, we may communicate with you by email, phone, text messages, and postal mail.
HOW ARE COOKIES AND OTHER MONITORING TOOLS USED?
Provide a great experience to visitors and customers.
To identify registered members (users who registered on the web).
Monitor and analyze the performance, operation and effectiveness of the Wix platform.
To ensure that our platform is safe to use.
HOW CAN VISITORS TO THE WEBSITE WITHDRAW THEIR CONSENT?
If you do not want us to process your data, contact us at [info.experiencenatura@gmail.com]
CONTACT INFORMATION: ACCESS AND RECTIFICATION
If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at [info.experiencenatura@gmail.com]